Coast Design Kitchen & Bath at 5253 U.S. 90 #1a, in Mobile

About Coast Design Kitchen & Bath

The Coast Design Kitchen & Bath is a US national Home goods and contractor company located in Mobile, Alabama. To figure out why customers choose Coast Design Kitchen & Bath and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Coast Design Kitchen & Bath by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Coast Design Kitchen & Bath

• Address: 5253 U.S. 90 #1a, Mobile, AL 36619
• Website: kitchensbycoastdesign.com
• Phone: +1 251-666-7920
• Types: Home goods   Contractor  

Reviews

• 3

  jamie nguyen

  Posted Aug, 01 2019
  I have purchased several appliances from Coastal Kitchen over the last 6 years, including two high end kitchen remodels and several kitchens for rental properties. My last experience with them has been terrible. They do not employ installers, therefore this is up to you the consumer to find a way to have your appliances installed. After it is out of the box they are done with any responsibilities for the appliances. My Bertazzoni Italian stove was inoperable. I was told to contact Bertazzoni myself, which I did, and after numerous service calls by the gas company and an installer they told me to call myself, who was totally inept, I finally resolved the problem on my own. The technician from the gas company told me he had never seen a gas stove without a pressure regulator! First clue there as a problem with this OVEN! I was in tears over my beautiful stove that would not heat correctly. I was told by Coastal Kitchens that I just didn’t know how to turn an oven or stove on. Come to find out it was delivered without a gas pressure regulator. And the gas line to the stove was occluded. I could have ordered the oven online, for much less money. In other words there is NO customer service after the sale. I also had a Scotsman ice maker in warranty that stopped working. The technician Coastal Kitchen told ME to call did not return my calls and after two weeks when I finally got him on the phone told me he does not service Mobile! Only Baldwin County! He did however give me the name of someone in Mobile who does Scotsman warranty service work. Shouldn’t Coastal Kitchen have known this? Again, no customer service. It makes me sad to write this review, because I believe in doing business locally, but hey just order online and save money. My wish for customer service after the sale did not exist. The only reason I bought and paid top price was the hope of good customer service. I was made to feel like a problem when I called Coastal Kitchen with these issues. After coming home and finding me in tears over my Bertazzoni oven my husband contacted the owner and only after this did I get polite assistance and my calls returned. Save your money. Order online because you are going to be doing the follow up work yourself anyway. Terrible service after the sale needs to be on their sign. I’m done with them. I think they have outgrown their capability to give good service. Shop elsewhere, ask about service after the sale, or order online.
  
  After posting this review I got a call from management at Coastal Kitchens. They were very upset about my review and told me they met as a group and are trying to determine how to correct the problems I encountered. I was surprised that they called and were truly concerned and I do think they will try to improve service to their customers. She actually told me she was glad I posted the review because they were unaware of the problem and have met to correct things. I offered to take the post down but Google will not allow me to do that so this is my offering to them for calling me and telling me they were sorry for my experience. I'm at three stars wish it could be five stars. So try them out and see how the service is. I predict it will be improved. If so please post a positive review for Coastal Kitchen. I am including a picture of my oven. It is really beautiful. They did my cabinets also and I love them al!l The kitchen designer Robin was awesome!

Photos of Coast Design Kitchen & Bath

The nearest contractors

• Closed until 08:00 AM
  Heritage Homes
  Contractor
  +1 251-666-3950
  5191 Highway 90 West, Mobile, AL 36693
  Write a review
• Eastern Shore Appliance
  Home goods
  +1 251-602-6217
  Mobile, Mobile, AL 36619
  Write a review
• Closed until 07:00 AM
  Gulf Services Contracting Inc
  Contractor
  +1 251-443-8161
  5000 Rangeline Road, Mobile, AL 36619
  Write a review
• Open until 10:00 PM
  Minute Key, Inc.
  Locksmith
  +1 800-539-7571
  4401 Rangeline Road, Mobile, AL 36619
  Write a review
• 4.0
  Closed until 09:00 AM
  Mattress Depot
  Home goods
  +1 251-661-0081
  5253 U.S. 90, Mobile, AL 36619
  Write a review
• Gulf Coast Heating & Air
  Contractor
  Mobile, Mobile, AL 36619
  Write a review